it's-about-to-get-easier-to-get-starbucks-for-delivery

It's about to get easier to get Starbucks for delivery

  • Starbucks began testing delivery with DoorDash in 2022.
  • On Tuesday, the companies announced a national partnership with delivery in 50 states by March 2023.
  • Starbucks, which also uses Uber Eats, said loyalty members cannot earn rewards through delivery. 

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After testing delivery with DoorDash in six major US cities last year, including New York, Starbucks plans to go national with the top US delivery operator by March.

Starbucks, which also works with Uber Eats nationally, launched a pilot delivery program with DoorDash in Atlanta, Houston, Sacramento, Seattle, Portland, and New York City last year. DoorDash said Starbucks fans could expect delivery to be available in all 50 states by March. Starting today, delivery service launches in Northern California, Texas, Georgia, and Florida. 

“Delivery continues to be a significant growth opportunity for Starbucks, and we’re excited to reach more customers by partnering with DoorDash, a company known for their best-in-class service,” said Brooke O’Berry, Starbucks senior vice president of digital experiences. 

While some restaurant chains offer a limited menu on third-party delivery apps, Starbucks plans to offer about 95% of its core menu on DoorDash. 

“Customers can customize their orders within the DoorDash app, including the ability to choose the amount of syrup, type of milk, and espresso roasts,” DoorDash said in a press release.

Starbucks and DoorDash delivery

Starbucks launches nationwide delivery with DoorDash.
Starbucks

Uber Eats, on the other hand, told Insider that the Starbucks menu on its app “is optimized for delivery to maintain quality. Because of this, there are select items that may be unavailable for delivery.”

DoorDash said customers need not worry about spills or lukewarm beverages.

“Starbucks has developed packaging solutions to help ensure the quality of hot and cold menu items, including stickers for beverages to avoid spilling, tamper-evident packaging, and delivery-specific cup holders,” DoorDash said. 

Not convinced? Starbucks offered this tip: “Customers can request drinks are made “extra hot” to arrive at the optimal temperature.”

But there’s one hitch for the chain’s 28.7 million US rewards members. 

Delivery is not available through the Starbucks app, and “delivery orders placed through DoorDash or UberEats apps are not eligible for Starbucks Rewards, including both earning and redeeming of Stars,” Starbucks told Insider. 

Are you a fast food or Starbucks insider with insight to share? Got a tip? Contact this reporter via email at nluna@insider.com or via Signal encrypted number 714-875-6218.

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